Karen Hollinger is Senior Vice President, Strategic Initiatives and is responsible for leading large multi-year strategic initiatives. She also is point on innovation initiatives, including AvalonBay’s new tech-forward Kanso brand and the Kanso Twinbrook concept community, and for venture-capital investment. Prior to this position, Ms. Hollinger was point on digitizing the construction, development and asset management functions for AVB’s multi-billion dollar pipeline. She has led several functions and departments at AvalonBay, including IT, where she served as the lead executive for all applications, infrastructure and IT strategy for the organization.
Ms. Hollinger also spent several years as a VP, National Operations. Among other duties, she was point for establishing the Customer Care Center in Virginia Beach, VA, a large industry-leading shared services center. Ms. Hollinger joined the AvalonBay organization in 2001 as a Director in the Human Resources Department.
Prior to AvalonBay, Ms. Hollinger was a Senior Manager at KPMG, with a partnership focused on technology and strategy with clients in the US and in developing countries. As part of this position, Ms. Hollinger started and led KPMG's IT consulting practice in Beijing, China (2 years) and led other long-term technology strategy engagements in Guam, Mexico, Kazakhstan, Bosnia, Thailand and Georgia (and has really good stories...). Ms. Hollinger received a degree in Finance from William & Mary, with highest honors.
As part of her involvement in real estate, she has served as the Chair for both NMHC's Innovation Committee and their Systems Technology & Management Committee and has spoken at many conferences on matters related to technology or proptech in the US and abroad. She also often acts as a judge at real estate start-up venture competitions.